Terms of Service

Effective date: June 25, 2026

These Terms of Service ("Terms") govern your access to and use of ChoreTown, a family chore and rewards management application ("Service") operated by SMB Venture Group L.L.C. ("we," "us," or "our"). By accessing or using the Service, you agree to be bound by these Terms.

1. Acceptance of Terms

By creating an account or using ChoreTown, you confirm that you are at least 18 years old and have the legal capacity to enter into this agreement. If you are accessing the Service on behalf of a family unit, you represent that you are a parent or legal guardian of any children whose information is entered into the Service.

2. Description of Service

ChoreTown is a family management application that allows parents and guardians to assign chores to children, track completion, award virtual "stars," and define rewards that children may redeem with earned stars. Chores can be set to recur on a schedule (daily, weekly, or monthly), assigned to one or more children or made available to the whole family, and, at your option, held for parent approval before stars are awarded.

The Service also includes a kiosk mode, an administrative dashboard with completion history and streak tracking, a library of chore templates, calendar integration, service email notifications, support for multiple parent or caregiver administrators per family, and optional Quick Stars features.

3. Account Registration

You must create an account using a valid email address or Google Sign-In. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use of your account.

You may create profiles for your children within your family account. You are solely responsible for all information you input about your children and for ensuring your use of the Service complies with applicable laws.

4. Children's Privacy and COPPA Compliance

ChoreTown is designed to be used by parents and guardians on behalf of their children. We do not knowingly collect personal information directly from children under the age of 13 without verifiable parental consent.

Parents and guardians who create family accounts and add child profiles are providing consent for the collection and use of their children's information as described in our Privacy Policy. Child profiles within ChoreTown may include a name, avatar emoji, and assigned color, no other personal information is required.

If you believe we have inadvertently collected personal information from a child without appropriate consent, please contact us immediately at smbventuregroupinc@gmail.com and we will promptly delete such information.

5. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any regulations
  • Attempt to gain unauthorized access to any part of the Service
  • Transmit harmful, offensive, or inappropriate content
  • Reverse engineer, decompile, or attempt to extract the source code of the Service
  • Share your account credentials with persons outside your immediate family

6. Intellectual Property

The Service and its original content, features, and functionality are owned by SMB Venture Group L.L.C. and are protected by international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works from any part of the Service without our explicit written consent.

7. Third-Party Services

ChoreTown relies on third-party services including Google (for authentication and calendar sync), Supabase (database and authentication infrastructure), Vercel (hosting), Resend (sending service emails), PostHog (product analytics), and Stripe (payment processing, if you purchase a paid subscription). Your use of these services is subject to their respective terms of service and privacy policies. We are not responsible for the practices of these third-party services. Our use of your data with these providers is described in our Privacy Policy.

8. Service Communications

By using the Service, you agree to receive service and transactional emails that are part of operating your account, such as authentication and account-security messages, family invitations, and, if you enable chore approvals, periodic reminder digests. These are not marketing emails. You can reduce optional reminders through in-app settings as described in our Privacy Policy, but certain account and security messages are necessary to provide the Service.

9. Subscriptions, Fees and Billing

Some features of the Service are offered on a paid subscription basis. If you purchase a paid subscription, the plan, price, billing frequency and any trial period will be presented to you clearly before you complete your purchase, and you will be asked to expressly agree to those terms at that time.

All prices are stated in U.S. dollars and are exclusive of applicable sales, use or value-added taxes, which will be added where required by law and shown before you confirm your purchase.

Payments are processed by Stripe, Inc. We do not receive or store your full card number, security code or bank credentials; those are handled by Stripe under its own terms and privacy policy. You authorize us and our payment processor to charge your selected payment method for the amounts and on the schedule disclosed at purchase.

If a payment fails, we may retry the charge and will attempt to notify you at the email address on your account. If payment remains unsuccessful, your paid features may be suspended as described in Section 14.

10. Free Trials and Automatic Renewal

Your subscription renews automatically. Unless you cancel before the end of the then-current term, your subscription will automatically renew for a further term of the same length, and your payment method will be charged the then-current renewal price disclosed to you at purchase.

If your subscription begins with a free trial, the trial converts into a paid subscription automatically at the end of the trial period unless you cancel before it ends. The length of the trial, the date it ends, the price that will be charged and the billing frequency will be disclosed to you clearly and conspicuously before you accept, and we will obtain your express affirmative consent to those terms separately from any other terms of this agreement.

For subscriptions billed annually, we will send a reminder to the email address on your account before each automatic renewal, stating that the subscription will renew, the renewal date, the amount that will be charged, and how to cancel.

We retain a record of your consent to these automatic renewal terms for at least three years, or one year after termination of your subscription, whichever is longer.

11. Cancellation

You can cancel online, at any time, without contacting anyone. Cancellation is available from the billing section of your account settings, in the same place and with no more effort than it took to subscribe. We will not require you to call, email, chat, or complete any retention process in order to cancel.

Cancellation takes effect at the end of your current billing period. You keep access to paid features until that date, and you will not be charged again.

If you cancel during a free trial before it ends, you will not be charged at all.

12. Refunds

Except as set out below or as required by law, payments are non-refundable and we do not provide refunds or credits for partial billing periods.

We will refund a charge, without argument, where: you were charged after cancelling; you were charged an amount other than the amount disclosed to you; a technical fault on our side prevented you from using paid features for a material part of the billing period; or you were charged in error.

Nothing in this section limits any statutory right of withdrawal, cancellation or refund available to you under the consumer protection laws of your country or state, including any statutory cooling-off period. Where such rights apply, they take precedence over this section.

To request a refund, contact us at the address in Section 21.

13. Price Changes

We may change subscription prices. Any price change applies only from your next renewal, never retroactively and never mid-term.

We will give you clear and conspicuous notice by email at least 30 days before a price change takes effect. The notice will state the current price, the new price, the date it takes effect, and how to cancel. If you do not wish to pay the new price, you may cancel before it takes effect and will not be charged it.

Families who joined during our free pilot period and were told their access would remain free will continue to have that access on those terms. We will not begin charging those accounts.

14. If Your Subscription Ends

If your subscription ends — because you cancelled, or because payment could not be completed — your account is not deleted and your family's data is not erased.

Your account becomes read-only: existing records, star balances, history and each child's town remain visible exactly as they were, and no new chore days are generated. Restarting a subscription restores full functionality.

This reflects a commitment we make to children using the Service: nothing a child has built is ever taken away because of a billing event.

15. Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE. YOUR USE OF THE SERVICE IS AT YOUR OWN RISK.

16. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, SMB VENTURE GROUP L.L.C. SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF DATA, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM THE SERVICE SHALL NOT EXCEED $100.

17. Indemnification

You agree to indemnify and hold harmless SMB Venture Group L.L.C., its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of your use of the Service or violation of these Terms.

18. Termination

We reserve the right to suspend or terminate your account and access to the Service at our sole discretion, with or without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties. You may delete your account at any time by contacting us.

19. Governing Law

These Terms are governed by the laws of the State of New Jersey, without regard to its conflict of law provisions. Any disputes arising from these Terms or the Service shall be subject to the exclusive jurisdiction of the courts located in Hudson County, New Jersey.

20. Changes to Terms

We may update these Terms from time to time. We will notify you of significant changes by updating the effective date and, where appropriate, providing additional notice. Your continued use of the Service after changes become effective constitutes your acceptance of the revised Terms.

21. Contact Us

If you have any questions about these Terms, please contact us:

SMB Venture Group L.L.C.
344 Grove St, Unit #1248, Jersey City, NJ 07302
Phone: (347) 674-6587